Author Archives: Scott

Sample Demand For Payment Letter

I recently wrote a post about how to handle deadbeat customers, and I thought it might be useful for some of you to have a sample demand for payment letter.  Okay, it's not exactly a "demanding" letter because it is … Continue reading

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Choose A Simple Service To Maximize Profit

My last post was about how you’ve got to expand your business in order to achieve wealth, but I also need to make the important point that replication in your business is made much, much easier when the service you … Continue reading

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Replication Is The Key To Getting Rich

In my previous entry about targeting a specific service niche, I touched on the subject of replication in your business.  It’s time to revisit and elaborate on this notion. First, let me be perfectly clear that you will never get … Continue reading

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Stay On Top Of Deadbeat Customers

If there’s one thing that aggravates me more than the customer that acts like a jerk, it’s the customer that takes forever to pay for services rendered.  These are usually the types that have never owned their own business, and … Continue reading

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When The Customer Requests Free Services

If you’re interested in becoming a general contractor, or any kind of contractor for that matter, you need to prepare yourself for the occasional customer who expects you to work for free.  No, I’m not kidding.  Let me give you … Continue reading

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Sample Thank You Letter To Customers

In my recent post about keeping the customer for life, I spoke about how you should send every customer a thank you letter or card after the job is complete.  A few of you have expressed an interest in seeing … Continue reading

Posted in Customer Skills, Professionalism, Samples and Forms | 1 Comment

Set Employee Expectations From Day One

In my last post I talked about treating your employees with the dignity and respect they deserve, but that’s not to suggest that you should let them walk all over you.  As a small business owner, your job is to … Continue reading

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Your Employees Are Not Your Slaves

It is true that the fastest-growing and most lucrative businesses tend to be the ones that operate like a well-oiled machine, but that doesn’t mean you should treat your employees like mere cogs.  They are human beings, after all, not … Continue reading

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Networking Will Fuel Your Business Growth

In my post about learning to destroy your competition, I detailed the importance of cutting ties with your direct, local competitors.  It’s vital, however, to recognize that this ONLY applies to them.  In almost every other scenario, it’s in your … Continue reading

Posted in Business Marketing / Advertising, Growing Your Business, Running Your Business | Tagged | Leave a comment

Hang Around Long Enough To Win

Once you’ve learned how to become a contractor and then put in a few months of hard work you might start to have a few doubts or frustrations, so I present to you an analogy that might help.  I think … Continue reading

Posted in Motivation To Succeed, Running Your Business | 2 Comments