Rich Contractor

Sample Demand For Payment Letter

I recently wrote a post about how to handle deadbeat customers, and I thought it might be useful for some of you to have a sample demand for payment letter.  Okay, it's not exactly a "demanding" letter because it is friendly and respectful in tone, but just the fact that you've sent it to the offending customer will really get their attention and in most cases you'll get paid immediately.  In the rare case that they still don't pay, you'll need to make a phone call and ask them what the deal is. 

Just download this document and open it with Word to customize it for your company and situation:

Download customer_hasnt_paid.doc

Sample Thank You Letter To Customers

In my recent post about keeping the customer for life, I spoke about how you should send every customer a thank you letter or card after the job is complete.  A few of you have expressed an interest in seeing a sample thank you letter.  Well, here you go!  Just download the document below and you should be able to edit it according to your needs if you have Microsoft Word.  It's short and sweet, as thank you letters should be.  Hope this helps.  This site now also has a sample demand for payment letter as well, so check that out if you have any customers that are dragging their feet as far as paying up for services rendered.

Download sample_thank_you_letter.doc